Privacy Policy

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Credit/debit card details, UPI, wallets, or bank details (processed securely via third-party payment gateways).

  • Order Information: Products purchased, transaction details, order history.

  • Technical Information: IP address, browser type, device information, and cookies for site performance and analytics.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support and respond to your queries.

  • Send order confirmations, shipping updates, and promotional offers.

  • Improve our website performance, product offerings, and customer experience.

  • Ensure payment security and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal data. Your information may be shared only with:

  • Trusted Service Providers: Courier partners, payment gateways, and IT service providers who enable us to operate smoothly.

  • Legal Requirements: If required by law, regulation, or court order.

4. Data Security

We implement industry-standard measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies to:

  • Remember your login and cart preferences.

  • Analyze site traffic and improve performance.

  • Deliver personalized recommendations and ads.

You can disable cookies in your browser settings, but some features of the site may not work properly.

6. Your Rights

As a customer, you have the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your personal data.

  • Opt-out of marketing emails anytime by clicking “Unsubscribe” at the bottom of our emails.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways, social media). We are not responsible for the privacy practices of these external websites.

8. Retention of Data

We retain your personal data only as long as necessary for legal, accounting, or business purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

For any questions or privacy-related requests, please contact us:
📧 support@deargals.com